Shipping Rates

Quinnsjewelers.com proudly offers free shipping on all orders shipped within the United States.

Once we have packaged your item, we will deliver it to you free via one of the following carriers:

Shipping
Your Order	Included Free Shipping	Upgrade Options
Less than $250	Free FedEx Ground	FedEx 2nd Day - $10  FedEx Priority Overnight - $15
Between $250 - $1000	Free FedEx 2nd Day	FedEx Priority Overnight - $15
Over $1000	Free FedEx Overnight
Loose Diamonds	Free FedEx Overnight

Use FedEx Priority Overnight for $25.00 and request Saturday Delivery.  Available in most areas, please contact us at 1-877-461-5284 for details.

• FedEx Express Saver – delivery the 3rd business day by 4:30pm
• FedEx 2nd Day – delivery the 2nd business day by 4:30pm
• FedEx Priority Overnight – delivery the next business day by 10:30am
• Delivery times are to most destinations
• Delivery times do not apply to Alaska and Hawaii
• See www.fedex.com for more details

All FedEx shipments require a customer signature upon delivery.  If your delivery is over $500, we will still require a signature for delivery even if you have signed any waivers from FedEx.  If your delivery is under the amount of $500 and has been shipped FedEx 2Day or FedEx Priority Overnight, FedEx may require a signature.  These stipulations are for your protection.  If you want to have your item delivered to a FedEx location instead of your shipping address, please call us at 1-877-461-5284 to arrange the delivery.

QuinnsJewelers.com knows that jewelry is often given for engagement or other special occasions.  We are extremely flexible in helping you create a wonderful surprise.  We will expedite your delivery for a fast-approaching special occasion, or we can ship your order to an alternate address to help you maintain your surprise.  Please don't hesitate to contact one of our diamond and jewelry consultants for any special requests by calling 1-877-461-5284 or sales@quinnsjewelers.com.

• Orders are shipped only on business days, Monday through Friday, excluding any Federal holidays in the US.
• Your order and credit card authorization must by received by 11:00 a.m. CT in order to have it processed the same day it is received.  If it is received later than 11:00 a.m. CT, it will be processed the following business day.  This is applicable to all shipping methods.
• You will not be charged for your item until it is shipped to you.
• Shipping to the U.S. Territories can only be shipped FedEx International and will require additional business days for delivery.  FedEx Overnight and/or Saturday delivery are not available in these areas.
• Orders being shipped to an APO/FPO military address may only be shipped via the US Postal Service with no expedited delivery available.
• All FedEx deliveries require a street address.
• For security purposes QuinnsJewelers.com will only ship to street addresses, not to P.O. Boxes, etc.
• All orders will be shipped pending credit approval.
• We will notify you by e-mail the day your order has shipped with a confirmation and a tracking number.  You can use this number to track your shipment at www.fedex.com, www.usps.com, www.ups.com.
• In case your order cannot be shipped as expected, you will be contacted by e-mail and informed of the reason for delay.
• As always, if you should have any questions, please do not hesitate to contact our Customer Service Department at 1-877-461-5284 or service@quinnsjewelers.com.

QuinnsJewelers.com is currently developing an international shipping policy.  For questions regarding purchasing and international shipping rates please contact us at 1-877-461-5284 or e-mail us at sales@quinnsjewelers.com.

If, for any reason, you wish to cancel your QuinnsJewelers.com order, please contact us as soon as possible.  Please be sure to have your QuinnsJewelers.com order number, or call 1-877-461-5284.

Here at QuinnsJewelers.com, we want to make your buying experience as pleasurable and simplified as possible.  We rate our CUSTOMER SERVICE as the best available so we are truly here to answer any questions and solve any problems that might arise.  We will truly do everything in our power to see that your satisfaction has been reached.

We cannot change or cancel it after it has already entered into the shipping process.  If we cannot cancel your order, and you are not satisfied with it, simply return it to QuinnsJewelers.com under the conditions of our 30 Day Return Policy

QuinnsJewelers.com reserves the right to cancel any order that gives the appearance of being suspect or fraudulent.  Fraudulent transactions will be reported to the proper authorities.